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Upheld complaints, with documents. Every entry shows the clinic's reply at equal weight and can be appealed.
No records.
Reviews need proof
A moderator checks a receipt, bank statement, treatment plan or X-ray before any review is published.
Prices carry a source and a date
Listed prices come from a captured price list; patients' receipts show what was actually paid.
Complaints need documents
The clinic is notified and can reply publicly before anything negative is published.
Nothing here is for sale
No clinic can pay to change its score, its position or its record.