- What we published
- Every doctor score included a transparency bonus of up to 0.1 for having a published price list.
- What was wrong
- Doctors do not publish price lists, so the bonus was added to every doctor without anyone earning it. It was a methodology error, not a measurement.
- What changed
- The price-list part of the bonus no longer applies to doctors, so published doctor scores are lower by up to 0.1. Doctor scores now also use only reviews where a moderator confirmed the doctor named, and a doctor's scoring pauses when reviews arrive in an unusual burst, as it does for clinics.
Public record
Error log
When we get it wrong, we remove it, we say we removed it, and we say why.
What we published and what we refused
- reviews published
- 0
- reviews rejected
- 0
- complaints upheld
- 0
- complaints not upheld
- 0
Over the last 90 days.
The log
2026-11-03doctor_score_methodology
Check the working
Every figure on this site can be checked. Here are the rules, the method, and our mistakes.